• 1 Year Warranty
  • 10 Year Quality Guarantee
  • Free Shipping
  • Discreet Packaging
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Shipping Policies

SVAKOM offers free shipment with discreet packaging on all orders.

Here's what the package will look like.

The shipment will be arranged within 24 hours after the order has been placed. But it takes time to get the tracking number from the shipping agency. So the tracking number will be provided to you via email within 72 hours.

We ship across the world from our 11 warehouses in different continents. We have 3 warehouses in Europe, 2 in Mexico, 2 in the US, 1 in Japan, 1 in the Mid-East, 1 in South East Asia & 1 in China.

If the item you purchased is in stock in the overseas warehouse nearby your place, it will take around 1 week to deliver to you. If not, it will be shipped from our Hong Kong warehouse, which may take approximately 2-3 weeks to deliver at your doorstep depending on your location. Orders over 80USD will be shipped through DHL (Express Shipment) & it will take approximately 5-7 business days .

Please visit following website to track your parcel. www.17track.net/en

If you have any queries/complaints please don't hesitate to contact our online customer service or send an email to [email protected]

The customer service representatives are usually offline on weekends. We'll try our best to reply your messages or emails within 12 hours.

Shop with Confidence!