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Contents in the box
1 Year Warranty & 10 Year Quality Guarantee
1 Year Warranty
The 1 year warranty covers to one year since the purchase date. If there is a quality problem during this period, you can claim and receive a free replacement. Noted that our warranty range includes the problems caused by material flaws, manufacturing flaws, and the parts that influences the normal functioning. Damages caused by improper operation, overused abrasion and disassembling the product are excluded from our warranty range.
10 Year Quality Guarantee
The 10 year quality guarantee covers your product for the ten years subsequent to your 1 year warranty's expiration date. If you have a problem with your SVAKOM product (purchased from our official website) within this time, you will receive a 50% discount on your next purchase of a SVAKOM product.
Refund & Return PolicyDue to the special property of the product, SVAKOM DO NOT ACCEPT returns or exchange queries if it's not product quality issue. Nobody wants others' dirty underwear, no need to say something you'll put inside your private parts.